Terms and Conditions.

Terms and Conditions for The Good Food Company

 

Effective Date: 01-01-2023

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Welcome to The Good Food Company. These terms and conditions govern your use of our food take-out service. By using our service, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our service.

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1. Ordering and Payment

You can place an order with us through our website or mobile app. When you place an order, you will need to provide your name, address, and payment information. We accept payment by credit card, debit card, or online payment methods.

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2. Delivery and Pickup

We offer both delivery and pickup options for your food orders. Delivery times may vary depending on your location and the availability of our delivery partners. If you choose to pick up your order, please arrive at the designated pickup location at the scheduled pickup time.

 

3. Cancellation Policy

If you need to cancel your order, please contact us as soon as possible. You may cancel your order free of charge up to +31 6 81 20 79 90, 24 hours before the scheduled delivery or pickup time. If you cancel your order within 24 hours of the scheduled delivery or pickup time, we may charge you a cancellation fee.

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4. Refunds and Returns

If you are not satisfied with your food order, please contact us within +31 6 81 20 79 90, 5 hours of delivery or pickup to request a refund or return. We will review your request and, if appropriate, issue a refund or replacement.

 

5. ​Privacy Policy

We take your privacy seriously. Please review our Privacy Policy to learn about our data collection, use, and protection practices.

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6. Intellectual Property

Our website, mobile app, and all content and materials contained therein are the property of The Good Food Company and its licensors. You may not reproduce, distribute, or modify any of our content without our express written consent.

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7. Disclaimer of Warranties

Our service is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the use or performance of our service.

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8. Limitation of Liability

In no event shall The Good Food Company be liable for any damages arising out of or in connection with your use of our service, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

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9. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of The Netherlands. Any dispute arising out of or in connection with these terms and conditions shall be resolved by the courts of The Netherlands.

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10. Changes to These Terms and Conditions

We may update these terms and conditions from time to time. The updated version will be posted on our website with a new effective date.